Terms & Conditions

Effective Date: 16-05-2026

Welcome to Nitaara Fashion Essence (“Website”, “we”, “our”, “us”), a fashion brand operated by NAMO MEHER ENTERPRISES. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. GENERAL INFORMATION

This website is owned and operated by NAMO MEHER ENTERPRISES under the brand name “Nitaara Fashion Essence”.

By using this website, you confirm that you are at least 18 years old or using the website under supervision of a parent or legal guardian.

2. PRODUCTS & PRICING

• We strive to display product colors, designs, and details accurately. However, slight variations may occur due to photography, lighting, or screen settings.
• Prices are listed in Indian Rupees (INR).
• Prices and product availability may change without prior notice.
• We reserve the right to limit or refuse orders at our discretion.

2. ORDERS & PAYMENTS

• Orders are confirmed only after successful payment authorization.
• We accept payments through secure third-party payment gateways such as Razorpay.
• We do not store customers’ debit/credit card details on our servers.
• In rare cases, orders may be cancelled due to stock issues, pricing errors, suspicious activity, or technical problems.

2. SHIPPING & DELIVERY

• Delivery timelines are estimates and may vary depending on location, courier service, weather, holidays, or unforeseen circumstances.
• Customers are responsible for providing accurate shipping details.
• We are not responsible for delays caused by courier companies or incorrect customer information.

2. CANCELLATION & REFUND POLICY

• Customers may request cancellation before the order is shipped.
• Once shipped, cancellation requests may not be accepted.
• Refund eligibility depends on the nature of the product and reason for return/cancellation.
• Approved refunds may be processed to:
  • original payment method, or
  • store wallet/store credit, at our discretion or as agreed with the customer.
• Refund processing timelines may vary depending on banks/payment providers.

2. WALLET / STORE CREDIT POLICY

• Store credits or wallet balances issued by Nitaara Fashion Essence may be used for future purchases on the website.
• Wallet/store credits are non-transferable unless explicitly allowed.
• Wallet balances cannot be exchanged for cash.
• In case of cancelled orders or approved refunds, the refund may be added as wallet/store credit for future use.
• Misuse, fraud, or suspicious activity may result in wallet suspension or cancellation.

2. RETURNS & EXCHANGES

• Returns/exchanges may only be accepted according to our Return/Cancellation Policy.
• Products must be unused, unwashed, and returned in original packaging with tags intact.
• Certain products may not be eligible for return due to hygiene, customization, sale discounts, or promotional conditions.

2. USER ACCOUNTS

• Customers are responsible for maintaining confidentiality of their account credentials.
• We reserve the right to suspend or terminate accounts involved in fraud, abuse, fake orders, payment disputes, or policy violations.

2. INTELLECTUAL PROPERTY

All content on this website including logos, product images, text, graphics, branding, and designs belongs to Nitaara Fashion Essence / NAMO MEHER ENTERPRISES and may not be copied, reproduced, or used without written permission.

10. LIMITATION OF LIABILITY

We shall not be liable for:

• indirect or consequential losses,
• delays caused by third-party services,
• technical interruptions,
• unauthorized access beyond reasonable control,
• customer misuse of products or website services.

1. PRIVACY

Customer information is handled according to our Privacy Policy. By using this website, you consent to collection and use of information as described in the Privacy Policy.

12. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Uttar Pradesh, India.

13. CHANGES TO TERMS

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of revised terms.

14. CONTACT INFORMATION

Nitaara Fashion Essence
(A brand operated by NAMO MEHER ENTERPRISES)

Working Hours

Mon-Fri 10am-7pm

Contact us-

nitaarafashionessence@gmail.com

Whats App- +91-8707785349
NAMO MEHER ENTERPRISES
Uttar Pradesh, India